XPay

Digital wallets are electronic apps that let users securely store their payment cards and make online transactions quickly and easily.

Google Pay and Apple Pay are popular digital wallets that enable fast and secure payments.
• Google Pay is a free app compatible with Android devices, available via the Play Store.
• Apple Pay is a free app compatible with iOS devices, available via the App Store. Users can link their credit, debit, or prepaid cards and make online payments effortlessly.

Your customer (cardholder) can use Google Pay or Apple Pay (if registered) and pay via credit, debit, or prepaid card by following these steps:
• Select Google Pay or Apple Pay on the NEXI payment page.
• Authenticate the transaction using Face ID, Touch ID, or PIN.
The payment is completed instantly without needing to enter card details manually.

Yes. If your customer’s device and browser support Apple Pay or Google Pay, they will see the Apple Pay or Google Pay buttons alongside the usual card payment option. They can simply tap the relevant button (Apple Pay for iOS, Google Pay for Android) and confirm the payment via their digital wallet—no need to manually enter card details.

When your customer clicks the payment link, they will have the option to use their digital wallet in addition to their card. This makes the payment process even smoother. They just need to select the correct button (Apple Pay for iOS, Google Pay for Android) and confirm the payment—without entering their card details manually.

No, this payment option is already enabled on your payment page, and no action is required from you.

No, your customer can still pay with their card as usual if they prefer not to use a digital wallet.

Yes, paying with digital wallets is completely secure because:

• Advanced encryption technologies protect card details, ensuring they are not shared with your business.
• Transactions are verified through Face ID, Touch ID, or PIN, adding an extra layer of security.

No, using digital wallets does not incur any extra fees for your business.

Digital wallet payments are supported for businesses using:

• Hosted Payment Page (REDIRECTION) implementation.
• Pay-by-Link payments sent to customers.

Yes, you can disable digital wallet payments via your Merchant Back Office:

1. Log in to your Merchant Back Office.
2. Go to Admin > Settings > CONFIGURATIONS > EDIT.
3. Adjust the settings to disable digital wallets.

Yes, you can choose to disable either Apple Pay or Google Pay individually through your Merchant Back Office:

1. Log in to your Merchant Back Office.
2. Navigate to Admin > Settings > CONFIGURATIONS > EDIT.
3. Adjust the settings to disable the specific digital wallet you wish to remove.

You can find the terms and conditions in your Merchant Back Office under Admin > Settings > CONFIGURATIONS > EDIT.

Using digital wallets offers:

• Faster and easier transactions.
• Fewer errors when entering card details.
• Enhanced security for customer payments.
• A better user experience, increasing the likelihood of completed transactions.

If your customer encounters an issue, they can check the following:

• Is their card linked to their digital wallet? If not, they may need to remove and re-add it.
• Is their device compatible? (Apple Pay requires iOS devices, and Google Pay requires Android devices).

Currently, digital wallets are only supported via Hosted Payment Page (REDIRECTION), but API support will be available soon.